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Banking Essentials

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4 weeks
3-6 hours per week
₹ 5000
(Or subscribe to access.)
About this Course

Finances, taxes and savings are probably the top most worries in your head. And why not, as banking and finance plays an important role in the daily life of the Indian public. It is therefore extremely crucial to understand about banks, their different functions and their offerings.

This course mentored by Nilufer Bhateja is a ready reckoner for both bank associates as well as bank customers. This course is created to explain the different nuances and terms associated with banking and finance. It’s a guide for everyone who wants to understand the functioning of banks. Join us on this financially enriching journey!

Course Details

  • Level - Beginner
  • Total no. of videos - 70
  • Total no. of assignments - 38
Adam Smith	 image

It is not by augmenting the capital of the country, but by rendering a greater part of that capital active and productive than would otherwise be so, that the most judicious operations of banking can increase the industry of the country.

Adam Smith
  • 1. Introduction
    • 1.1 Welcome
    • 1.2 Who is this course for?
  • 2. Banking overview
    • 2.1 Short history of Indian banks
    • 2.2 Central Bank
    • 2.3 Regulating the monetary policy
    • 2.4 Scheduled and non-scheduled banks
    • 2.5 Commercial and cooperative banks
    • 2.6 Roles it performs
    • 2.7 Circle of trust
    • 2.8 How banks earn money
    • ☆ Feedback
  • 3. Your job as a banker
    • 3.1 Getting to know your role
    • 3.2 Your Key Result Areas (KRAs)
    • 3.3 Your Key Performance Areas (KPAs)
  • 4. Knowing and getting customers
    • 4.1 Understanding customer types
    • 4.2 Getting customers
    • 4.3 KYC policy background
    • 4.4 KYC requirements
    • 4.5 Evaluating risks
    • 4.6 Low, medium and high risk levels
  • 5. Customer interaction
    • 5.1 Introduction
    • 5.2 Presale preparation
    • 5.3 Sales call stage
  • 6. Types of accounts
    • 6.1 Savings and current accounts
    • 6.2 Fixed deposit and recurring deposit accounts
  • 7. Opening individual accounts
    • 7.1 Identifying customer needs
    • 7.2 Choosing the mode of operation
    • 7.3 Filling the form
    • 7.4 Ensuring KYC compliance
    • 7.5 Verifying and avoiding identity theft
  • 8. Opening business and TASC accounts
    • 8.1 Introducing business accounts
    • 8.2 Filling in the form for a sole proprietorship
    • 8.3 Getting the KYC documents for a sole proprietorship
    • 8.4 Opening an HUF account
    • 8.5 Opening a partnership firm account
    • 8.6 Opening a joint stock company account
    • 8.7 Opening trusts, associations, societies and clubs accounts
    • 8.8 Handling further processing
  • 9. Understanding loans
    • 9.1 Understanding customer needs
    • 9.2 Open-ended and closed-ended loans
    • 9.3 Secured and unsecured loans
  • 10. Types of loans
    • 10.1 Introduction
    • 10.2 Retail loans
    • 10.3 Personal overdraft
    • 10.4 Credit cards
    • 10.5 Business credit
    • 10.6 Agricultural loans
    • 10.7 Education loans
    • 10.8 Priority sector lending
  • 11. Processing loans
    • 11.1 Introduction
    • 11.2 Processing individual loans
    • 11.3 Processing a sole proprietorship loan
    • 11.4 Processing an HUF loan
    • 11.5 Processing a partnership firm loan
    • 11.6 Processing a joint stock company loan
    • 11.7 Processing a TASC loan
  • 12. Understanding third party products
    • 12.1 What are third party products?
    • 12.2 What are mutual funds?
    • 12.3 What is insurance - Bancassurance?
  • 13. Selling third party products
    • 13.1 Selling mutual funds
    • 13.2 Fulfilling insurance KYC requirements
    • 13.3 Selling insurance individual
  • 14. Dealing with financial transactions
    • 14.1 Handling cash & credit transactions
    • 14.2 Handling negotiable instruments
    • 14.3 Bills of exchange
    • 14.4 Promissory note
    • 14.5 Cheque
    • 14.6 Rejecting a negotiable instrument
  • 15. Reducing TAT and admin functions
    • 15.1 Turnaround time (TAT)
  • 16. Conclusion
    • 16.1 See you soon
    • ☆ Feedback


Banking and finance have played an important role in the lives of the Indian masses as well as the growth of the Indian economy. Banking statistics provide evidence that today each and every Indian household has an account in one of the many banks or financial institution that the country boasts about.  

The course aims at increasing your banking knowledge while at the same time provides relevant practical advice that will help you decrease your turnaround times when dealing with simple as well as complicated tasks both as a banking associate and as a customer. 

In this course you’ll learn to: 

  • Understand the types of banks and their organs
  • Examine the functioning of banks
  • Describe the types of bank customers and how to efficiently cater to their needs
  • Differentiate between different types of accounts and their process
  • Differentiate between the different types of loans and their process structure
  • Examine third-party products
  • Understand how to deal with varied financial transactions
  • Apply all your acquired knowledge to complete your tasks with minimum TAT



There are no prerequisites for this course. You can take this course, if:

  • You are a bank associate or a bank customer
  • You are a lawyer who operates in the banking industry or would like to know more about how banks function 
  • You wish to pursue a career in banking
  • You are appearing for any bank related exams
  • You simply wish to increase your banking knowledge


Nilufer Bhateja	 image

Nilufer Bhateja

Nilufer Bhateja is an editor at Eastern Book Company. She has over the years gained extensive knowledge with respect to the banking industry.

Manmohan Singh Image

If you don't have a functioning financial system the world economy won't be revived. All the major economies have their responsibility to assist at a pace which is required to clean up the balance sheet of the banking system and to ensure that credit flows are resumed.

Manmohan Singh


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