Mediation and Conciliation
This course is part of a program and cannot be purchased individually.
Mastering Mediation and Conciliation: Practical Techniques and Professional Training for Effective Dispute Resolution.
Skills you'll learn
The Mediation and Conciliation course is designed to provide a holistic understanding of two essential methods of Alternative Dispute Resolution (ADR). Integrating theoretical foundations with practical training, this course equips professionals to navigate both mediation and conciliation processes confidently and ethically.
Participants will begin by exploring the legal landscape of mediation, including the Mediation Act, 2023, court-referred mediation, and international frameworks like the Singapore Convention. The course then delves into the core principles of mediation, covering neutrality, voluntariness, confidentiality, and informed decision-making.
Through an in-depth look at the mediation process, learners will understand each stage — from initial contact to drafting and enforcing settlement agreements. The course also emphasises communication techniques essential for managing emotions, building rapport, and breaking impasses.
The conciliation component introduces the role of the conciliator, negotiation strategies such as BATNA, WATNA, and ZOPA, and key differences between mediation and conciliation under the Arbitration and Conciliation Act, 1996. Real-life case studies and simulation exercises will provide hands-on experience in facilitating agreements and handling complex dynamics, including power imbalances and difficult parties.
By the end of this course, participants will have the legal knowledge, strategic mindset, and interpersonal skills to practice as effective mediators or conciliators in diverse dispute resolution contexts.
Instructors
Dr Pratima Narayan
Advocate & Mediator, Co-founder, Techlawlogi Consulting LLP
Dr Pratima Narayan has served the legal academia for over 20 years as a visiting faculty at various reputed law schools and business schools. Her expertise lies in areas of commercial contracts, consumer law, e-commerce and Intellectual Property Rights.
Trishala Trivedi
AOR, Supreme Court
Trishala is a qualified Advocate on Record before the Supreme Court of India with over a decade of experience. She has extensively worked on Arbitration and Mediation cases. She has also worked with firms such as Karanjawala & Co, Shardul Amarchand Mangaldas and Khaitan & Co.
Prithwish Roy Chowdhury
Advocate, Calcutta High Court
Prithwish is an independent litigation lawyer practising before the Calcutta High Court and various tribunals. He has significant experience in arbitration, having appeared before eminent arbitral tribunals. He has previously worked with Argus Partners and conducted a session at WBNUJS, Kolkata, on practical aspects of arbitration for junior advocates.
Certificate
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